Frequently Asked Questions

Check our FAQs and contact us if you need more information. We strive to meet and exceed your expectations with our classes and events, even before you arrive.

What do I wear?
You are working in a kitchen so please wear clothing and shoes that you can work in.
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What do my kids wear?
For all kids camps, we ask for hair be tied back if long, to wear closed toe non-slip shoes, and send the kids in clothing they can get messy in.
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Can I bring my own alcohol?
No, per state and local liquor laws, NO OUTSIDE ALCOHOL allowed. We do have beer and wine for purchase for guests 21 and over.
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What is your cancellation policy?
We know life happens and as a small, events-driven business, we get it. However, our tickets are NON-REFUNDABLE, under any circumstances. If you're registered and something comes up, we will happily provide store credit with 2 weeks notice of a class. Within two weeks, store credit can no longer be issued but you are welcome to send a friend or two in your spot! (Credit with us does not expire and can be used at any point in the future).
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How are groups set up?

Our public classes are held at shared chef’s counters, with guests cooking together in groups of four. If you book fewer than four spots, you’ll be paired with other guests to complete your group. Cooking together is a big part of Food Lab. Our classes are designed for people to gather, cook, learn, and eat together. If you’d prefer to have a station just for your group, bring some friends and book 4 spots ____________________________________________________________________________________________________________________

How early can I come?
You are welcome about 10 minutes before class.
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Can I bring a baby/child to an adult class?
We love babies, but our public classes are an adult environment, so please leave babies and toddlers at home. If you have a younger kid who wants to cook with you, check out our family classes. Kids ages 10 and up are welcome to join most public classes with a purchased ticket. Just keep in mind that these are still adult classes, and feel free to reach out if you have questions about whether a class is a good fit
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How long does the class run?
Our classes typically run 3 hours. Two hours of cooking and about an hour of sitting, eating and socializing. From time to time the class can run longer or shorter depending on the amount of people and question and fun everyone is having.
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Where is your food sourced?
We get our food from local distributors like What Chefs Want and Shamrock.‍ ‍We sometimes can get local products in the right season.
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Is this an allergen friendly kitchen?
We are not an allergen friendly kitchen, we cannot make any cross contamination promises. We try our best to accommodate all intolerances and allergies. Please make sure you state your preferences when signing up or letting us know via email so we can get you the best class possible.
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How do the menus work?
We will do our best to provide you with the exact menu you signed up for, and 99% of the time that is how it is. However, small changes may be made due to seasonality, distributors not having product or our decision to change a menu to make it better
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